Privacy Policy

Privacy Policy

It is the strict policy that under no circumstances do we sell or give away any information you provide us with to any outside or third parties. We keep in the strictest confidence, any information you provide us with via E-mail, through our Online Store (via order submission, form submission, etc.), written, phone, mail, or any other form of transmission. This information is limited to our company use only for filling your order and/or for periodic offers and information we will send to you via E-mail from time to time, if you have chosen to subscribe to our mailing list. WE ALONE maintain this data and do not sell it, give it away, or share it with any unauthorized persons, companies, etc.

Security Protection

Any payment information you provide us with, is filtered through and encrypted using the latest 128 bit or greater secure encryption.

At the time of your order submission, you will automatically be E-mailed a receipt for your transaction. This receipt will contain NO INFORMATION about your payment.

Additionally, any payment information you provide us with, is further encoded in the database itself, and we are the only ones capable of accessing that information.

While most online stores keep your payment information in their database, our payment database deletes this information when order processing is completed.

 PCI Certified

Keeping your customer's credit card information locked down is vital to your success. As a certified full-service provider to comply with the Visa® Cardholder Information Security Program (CISP) to meet the Payment Card Industry (PCI) Data Security standards, we've got you covered. You can rest easy knowing your customer data is safe and secure.

 Peace of mind

You wouldn't trust the keys to your business with just anyone. By entrusting your business with us, you can sleep at night by knowing that our systems ensure the highest levels of security, availability, and redundancy. Our servers are housed in state-of-the-art data centers with full security monitoring.

 Shipping Policy

 TRACKING NUMBERS ARE SENT VIA EMAIL AFTER PROCESSING 

Packages will be shipped using UPS.

BUSINESS DAYS DO NOT INCLUDE HOLIDAYS AND WEEKENDS..

ALWAYS ALLOW ONE EXTRA BUSINESS DAY FOR PROCESSING AFTER A HOLIDAY OR A SALE.

WE DO NOT SHIP ANY PRODUCTS ON SUNDAYS 

Questions regarding orders must be sent to aboveallskincare@outlook.com. Please include name and order number.

 INCORRECT SHIPPING INFORMATION

If a package is returned to ABOVE ALL SKINCARE PRODUCTS LLC due to an incorrect or incomplete shipping address provided by a customer, or if the customer was not home for delivery the customer will be responsible for the return shipping cost as well as the redelivery cost. ABOVE ALL SKINCARE PRODUCTS LLC is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer, no refunds will be provided if any parts of the address are incorrect.

 LOST OR STOLEN PACKAGES:

ABOVE ALL SKINCARE PRODUCTS LLC is not responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order. Upon inquiry, ABOVE ALL SKINCARE PRODUCTS LLC will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.

WE USE STANDARD SHIPPING WHICH RANGES FROM 1-3 BUSINESS DAYS DEPENDING UPON YOUR LOCATION.

 RETURN POLICY

CANCELLATIONS, RETURNS, EXCHANGES & REFUNDS

Thank you for your purchase with us at aboveallskincare.com. We do not accept returns or exchanges. No cancellations or changes can be made to your order after the order has been placed. If your order has not shipped we can however, make changes to the mailing address and your email address if they are incorrect. We DO NOT offer refunds after the order has been placed due to the nature of the product.

 DAMAGED OR DEFECTIVE PRODUCTS

Damaged or defective products may be returned. Email us at aboveallskincare@outlook.com.  Please submit photo images of the damaged or defective product.

If there are any questions regarding the privacy policy you may contact us at aboveallskincare@outlook.com or telephone 305-560-8676.

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